Privacy Policy

This Privacy Policy was last updated on January 20, 2022. If there will be any update, amendment, or changes to our Privacy Policy then these will be posted on this page

Introduction

At Ravity, we are building an end-to-end connected vehicle data platform that is future-proof and meets customers, business partners, governments, and smart-city requirements alike.

Ravity respects your privacy and operates through the website ravity.io. In this policy, Ravity is referred to as “we” or “us” or “our”.

Our Privacy Policy governs your visit to ravity.io and any other associated website like fleet.ravity.io (hereafter referred to as “service” or “website” in this policy) where it explains how we collect, safeguard and disclose information that results from your use of our Service.
The following information in this policy will provide an overview of what will happen with your data when you visit our website. The term “Personal Data” comprises all the data used to identify you.

In this policy, we describe how we collect your Personal Data and why we collect it, what we do with your Personal Data, with whom we share it, how we protect it, and the choices you can make about your Personal Data. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

For any concerns and quarries regarding the Privacy Policy, contact us
at privacy@ravity.io.

Collecting Personally Identifiable Data

Personal Data relates to the information about your name, telephone number, email address, and any data that directly links the details to you, like your Vehicle Identification Number (VIN), (geo-) location, etc.

Whenever we require you’re Personal Data, we will inform you which of your Personal Data we will need. This information will be provided to you through a separate privacy notice which is included in the specific services (including communication services), electronic newsletters, reminders, surveys, offers, invitations for events, etc.

We receive vehicle-generated data such as car manufacturer, car model, geo-coding country and city, longitudes and latitudes of the vehicle location, RPM, battery voltage, fuel level, vertical and longitudinal acceleration, and altitude.

Please note that in accordance with the applicable data protection law, your Personal Data can be processed if:

  • You have given us your consent for the processing (as described in the privacy notice related to that particular processing). You will always have the right to withdraw your consent at any time.
  • It is necessary for the performance of a contract to which you are a party.
  • With such processing, we pursue a legitimate interest that is not outbalanced by your privacy rights. Such legitimate interest will be communicated to you in the privacy notice related to that particular processing.
  • It is required by law.

We use your data to provide and improve Service and to build new services and capabilities. By using Service, you agree to the collection and use of information regarding this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as our Terms and Conditions.
Our Terms and Conditions govern all use of our Service and together with the Privacy Policy constitute your agreement with us.

Processing Personally Identifiable Data

We use personally identifiable information to provide our Service and develop it, to maintain the Website and Service, to make them better, and to protect us and the Website and Service from misuse and law violations.

We use personally identifiable information that we collect and receive to provide the services for various and diverse use-cases, such as:

  • Insights and knowledge about the use of vehicles, traffic flow management, urban planning, parking management, automated road tolls, road infrastructure maintenance and improvement, car-design improvements;
  • Data feedback for car research and development optimization, usage-based insurance, vehicle monitoring, and theft protection, collision warning, real-time weather and hazard notifications;
  • Automatic emergency calls, data for first responders and healthcare providers, driving skills improvement and education, real-time location-based promotion, on-demand energy services, usage insights, electrical vehicle infrastructure insights;
  • In-vehicle offering and targeted advertising, data analytics for store location and opening hours optimization, predictive maintenance services, reducing breakdown risks and downtime, roadside assistance certified mechanics, and vehicle performance status;
  • The other function includes fleet management, driver safety, operations efficiency, and performance data from actual users.

We further use the personally identifiable information to enable the service’s tools and features, including the automated processes and profiling, to study and analyze the functionality of the website and service, to provide support, to measure the website and service activity, to maintain the service, to make it better, and to continue developing and evolving the Service.

Data Protection Declaration

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and comply with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, your personal information will be collected. Personal data comprises information that can be used to identify and verify you. This Data Protection Declaration explains which data we collect and the purposes for which we use this data. It also explains how and for which purpose the information is collected.

We advise you that sharing data via the internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third- party access.

Data Retention Process

We retain different types of personally identifiable information depending on the processing and verifying of the Personal Data. We also retain personal information for our legitimate business purposes and according to legal requirements under the applicable law.

We retain personally identifiable information as part of our Service data as needed to perform our business activities.

We keep information about payment transactions for 7 years due to tax-related requirements for accounts settling, record keeping, archiving, and legal matters. We maintain contact details to help us stay in contact with you.

We will make efforts to guarantee that personally identifiable information is kept for no longer than is necessary for the purposes for which the personally identifiable information is processed.

In any case, as long as we use your personally identifiable information to provide our Service, we will keep the information about you, unless the law requires us to delete it, or if we decide to remove it at our discretion, according to the terms of this policy.

If we retain your personally identifiable information for any legitimate business purpose other than to provide the service, we will make efforts to limit the access to the personally identifiable information and keep the retention time to a minimum.

We will keep aggregated non-identifiable information without limitation, and we will delete or de-identify potentially identifiable personal data.

Use of Cookies

We use cookies on our websites. The cookies help us give you a better experience while you browse our website and allow us to make improvements to our website.

These cookies are used to store information regarding visitors’ preferences, and the pages on the website that the visitor accessed or visited.

You can choose to disable cookies through your browser options. To know more information about our cookie management with a specific web browser, you can check the browsers’ respective websites.

For further information about our use of cookies and on how to avoid them, please consult our cookie policy, available on our cookie policy page.

Log Files

Ravity follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services’ analytics. The information collected by log files includes:

  • Internet protocol (IP) addresses
  • Browser type, Internet Service Provider (ISP)
  • Date and time stamp, referring/exit pages
  • Possibly the number of clicks

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for our advertising partners. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons used in their respective advertisements and links that appear on the website, which are sent directly to users’ browser. They automatically receive your IP address when this occurs.

These technologies are used to measure the effectiveness of their advertising campaigns and to personalize the advertising content that you see on the websites you visit.

As an independent website, we have no access or control over these cookies used by third-party advertisers.

Other Third Party Privacy Policy 

We use service providers and share personally identifiable information with them, including analytics, data hosting, back-up, business intelligence services, customer relations, cyber security, mailing, and other relevant services, to help us maintain, operate and improve the Website and Service and to fulfill the purposes of processing personally identifiable information, under applicable law and this policy.

We will also share personally identifiable information with companies or organizations connected, or affiliated with us, such as subsidiaries, sister companies, and parent companies, with the express provision that their use of your personally identifiable information will comply with this policy.

Our Privacy Policy does not apply to other advertisers or websites. Thus, we advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to: Request that a business that collects a consumer’s personal data discloses the categories and specific pieces of personal data that the business has collected about consumers.

Request that a business deletes any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal information not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at privacy@ravity.io.

GDPR Data Protection Rights

We like to make sure you are fully aware of your data protection rights. Every user is entitled to the following:

  • You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • You have the right to request that we erase your personal data under certain conditions.
  • You have the right to request that we restrict the processing of your personal data under certain conditions.
  • You have the right to object to our processing of your personal data under certain conditions.
  • You have the right to request that we transfer the data collected to another organization or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at privacy@ravity.io.

Children’s Information

Another part of our priority is the protection of children while using the internet. We encourage parents and guardians to observe, participate in, monitor, and guide their online activity. We do not knowingly collect any Personal Identifiable Information from children under the age of 13.
If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Contact Us

Give us a call or fill in the form below and we will contact you. We endeavor to answer all inquiries within 24 hours on business days.